We received the pictures last week and they are amazing!
The quality of your work is really high with amazing attention to detail on the trim and hanging features. The turnaround of your work was also great.
We are so happy with the outcome.
Thank you very much,
Katya, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Thank You SO much! Thank You SO much. I had a print made for my brother and his future wife of the engagement pictures i took for them. I made them into a collage and gave them the 16x16 canvas for Christmas. They loved it and so did I. The website was so easy to use and i received my print in 3 business days... during the Christmas rush! I will definitely be ordering again!
Thank you
Jaimie Moon, Cold Lake, AB | Happy New Year! I just wanted to let you know how pleased I am with the frames I received just before Christmas. I will be using your services/products more and more in the future, for sure. Also, I hope you don't mind that I attached a couple of images of paintings with the frame (the still life is unfinished btw).
As an artist, framing is often a very costly and, frankly, nerve-wracking part of the process. I get the feeling that your products will go a long way to alleviating both of those pressures for me in the future.
To be honest, I was actually pleasantly surprised at the quality of the frames (of course, I was not expecting them to bad. :) ). The mitres were as close to perfect as one can get and all were strongly fastened: the v-nails were all flush, the bottoms flat, corners matching, etc.. Very sturdy feel and fit; well packed, and promptly shipped -- and all of that for a very reasonable price.
Bravo!
Ann, Seattle |