absolutely blown away
My package just arrived with my print on canvas. I was absolutely blown away. The quality of product and the speed of service is nothing short of exceptional. Great job, thank you so much.
John, | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | quality service
A brief e-mail, just to let you know that the painting arrived in Ottawa, all in perfect condition. I was searching around for weeks for a way to make this shipment possible, thought it was a lost cause. So, once again, thank you so much for your help with this,
Best,
Chris, |
Good morning,
I am writing to let you know that the frames arrived in Whitehorse and I am absolutely blown away by the quality. They are brilliant.
Many thanks to you and the team for actioning and shipping this order.
Your work is greatly appreciated.
Anina, |
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