not happy
I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, |
I was excited when the frame arrived earlier than the date promised, but disappointed to find it broken at two joints. From the look of it there is only a dab of glue holding the pieces together. Also there were a few dents in the wood. We are going to reglue the sides and add some L brackets to reinforce. The frame was close to 300.00 .....I should not have to do this.
Carol D., | THANK YOU!
Hello,
Thank you for offering custom-sized stretcher frames online! Your frames are bringing the terrific finishing pop of color into the guest bedroom I'm putting together; I will be stapling onto them a fun, colorful fabric print.
Thanks again for the custom size!
Kindest regards
Steve, | Plaque mounting
I just want to say thanks. The poster is hanging in our office now. Even though nobody is there to see it for now, I think it looks fantastic and those who have seen it agree. You have done great work for us, as usual, so on behalf of our company, thank you.
Ben, |
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