Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Well! Hello again. The canvas arrived and is in the school. I cannot thank you enough for working with me on this, and you are my "go to" for all future projects of this size. I'll be sure to save all of my future cellphone pictures as large files! You've been accommodating and so easy to work with (and encouraging, when I thought this would never happen). The canvas has received enthusiastic approval from the kids...and that's what is most important. It's fabulous. Thanks again!
Alva, | What fabulous service!!!!! Received in great condition on Friday. What fabulous service!!!!! The museum wrap looks fantastic...just what I wanted!! Thanks for everything! I'll be back...
Roz, a very satisfied customer!!
Roz, | Delivery method issue Thank you for my order of frames. They arrived in great condition and they are very good quality.
Only issue is that the post-person left the package in the apartment lobby. Luckily my neighbor took the package in and contacted me.
Next time we should put a notice to leave a delivery notice, not the package.
Many thanks for the discount coupons as well.
Nass, |