absolutely delighted Just received the Metal Prints. We are absolutely delighted with the result. The client is going to be very pleased. It was very well packaged, and given the vagaries of the Postal Service, it arrived in very good shape. This result encourages us to maybe widen our market in the gallery and offer the possibility of commissioned pieces. And, of course, we are going to keep up our general orders for metal prints of our work in 2019.
Tom, | customer service Hi there, I just wanted to say how please I am with your customer service. Thank-you very much for creating such beautiful products.
Kristin C., Smithers | Hello to the Keenart Team, I just wanted to say thank you for orders. I had the chance to review each of the prints and you did an amazing job. The prints arrived in mint condition and were very well process. So thank you!
Always a pleasure working with you!
Mamood, | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA |